Reviews

At Hagler Heating & Cooling we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites or social networks.

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Reviews of Hagler Heating & Cooling

3.9090909090909

(Based on 11 rated reviews)

55

04-Oct-2017

Product or service reviewed: HVAC system Maintance

Today Mike came to provide the maintance check our unit. He was very thorough and explained each area that he was servicing. Mike is an outstanding representative for Hagler Heating and Cooling.

55

19-Apr-2017

Product or service reviewed: Service

I want to thank you for sending Mike Clements out to my house to service my air unit. He was very pleasant, and polite. He was honest, and up front with me about my unit and I really appreciate him very much. Thank you Mike 🙂

55

12-Apr-2017

Product or service reviewed: Infinity

I wanted to wait to review my experience with Hagler and Carrier until I had my Infinity system for more than a year. For background, the fan on my old heat pump died and I called for repair. After the fan was replaced, my old system needed another Freon recharge; an annual requirement for the past four years. During these services we discussed the current state of HVAC technology and whether I should consider replacing my aging system. No pressure, just info and things to consider. After much study amid promises of quieter operation, lower operating costs, and better comfort available with the Infinity series variable speed compressor and air handler, I decided to upgrade. Summer was coming and my wife's tolerance of heat is low. Another unscheduled outage could cost me several nights’ hotel fees waiting for parts. While I was immediately impressed by the consultations with Chad, the review of my entire system including required plenum changes, would I still be impressed with the promised performance a year later? Happy to report quieter operation, lower costs, and increased comfort were delivered. In fact, savings figures are ahead of schedule and the need to fiddle with the thermostat has decreased due to more even temperatures; better comfort. You always knew when the old system was running. This one is barely audible especially in de-humidify mode. Nest is not supported but the Carrier Wi-Fi thermostat with phone app is a pleasure to use and program. Overall very satisfied with the equipment and even more so with the people at Hagler.
55

10-Jan-2017

“I just wanted to say thank you for sending Paul up to the house today. He is a super nice guy and did a great job. He is very professional… He’s a good one.”

55

12-May-2016

Mr. Hagler,
Just wanted to let you know how much Toby appreciated the workmanship of Jessie's crew, when they were putting in our heating and air unit. They were polite, respectful of our property, and cleaned up at the end of the day. You are blessed to have such good workers. Your company made the whole process pleasant.
Thank you,
 

35

25-Jun-2015

Last night at 8:30 pm I noticed that my upstairs A/C was not working. I called Haglers Heating/cooling and to my surprise someone answered. I told him that I had a unit down, that it was my upstairs unit, and I would need someone to check it for me the next morning. The tech asked for my name, address, and phone number. He stated he would call in the morning at 7:00 AM and he did. He informed me he would be on site in 15 min. When he arrived he went right to work identified the problem and made repairs. I mentioned to the tech that I felt like my downstairs unit didn't seem like it was working properly so he said I'll just check it out while I'm here. After some checking he found that the fan motor was overheating and needed to be changed out. He had all the parts on the service truck and made the repairs in a timely manner. Tech was on time, professional, and knowledgeable. Sometimes when things in you home break you can put it off but when it's 100 degrees your A/C isn't one of them. Thanks to Hagler Heating/cooling for the A+ service.

35

05-Jun-2015

First, I would Like to thank the receptionist (Shaela) for being so polite when I called. She was so helpful and answered every question that I asked, to the best of her knowledge!.... She treated me like a "Human Being" and I appreciated that! She never made me feel as if she was too busy to help me, and I had 1000 and 1 questions (lol). Thank you Shaela! I also would like to Thank Joe for being a very Down-To- Earth Guy. He almost had me forget he was even an HAVC Tech because he treated me more like a "Friend"!!!... He talked me through every step that he took while correcting our AC problem. I can honestly say..."I learned alot from him today!"...... He stayed until he knew my Unit was doing exactly what it was suppose to. He never rushed and gave me many suggestions on keeping my unit cleaned and maintenanced. I am VERY SATISFIED with his service, along with the "Hagler Heating and Cooling" company itself!..... I am a first time Home owner and this was my first time ever having to call for the service of an AC unit.... (The saying Goes, "Your first impression, is your last impression")... I can say this, "Hagler Heating and Cooling, has left a very outstanding impression with me!

35

05-Jun-2015

First, I would Like to thank the receptionist (Shaela) for being so polite when I called. She was so helpful and answered every question that I asked, to the best of her knowledge!.... She treated me like a "Human Being" and I appreciated that! She never made me feel as if she was too busy to help me, and I had 1000 and 1 questions (lol). Thank you Shaela! I also would like to Thank Joe for being a very Down-To- Earth Guy. He almost had me forget he was even an HAVC Tech because he treated me more like a "Friend"!!!... He talked me through every step that he took while correcting our AC problem. I can honestly say..."I learned alot from him today!"...... He stayed until he knew my Unit was doing exactly what it was suppose to. He never rushed and gave me many suggestions on keeping my unit cleaned and maintenanced. I am VERY SATISFIED with his service, along with the "Hagler Heating and Cooling" company itself!..... I am a first time Home owner and this was my first time ever having to call for the service of an AC unit.... (The saying Goes, "Your first impression, is your last impression")... I can say this, "Hagler Heating and Cooling, has left a very outstanding impression with me!

35

25-Sep-2014

We recently had a whole new heat pump system installed in our home. We are so impressed with your company from the first call to get our old system checked, to the estimate for a new system, to the installation process. Chad was very thorough with his inspection and listened to our concerns regarding cost and quality of product. Jeremy and Jesse came right on time to install our new system. They were very professional and polite young men to deal with! Follow up has been excellent. We couldn't be happier with our choice to keep our business in Ozark! Thank you to all of you at Hagler Heating and Cooling.

35

19-Sep-2014

I had a new 25VN8 system W/air handler installed on the 3rd of Sept. My research concluded that one of the most important asspects of getting a new HVAC system is the installation. Joe came to my home and recommended several options for me to choose from. He also recommended a larger heat pump unit based on his inspection of the house and other factors involved and recommend small changes in the duct work. I picked the Carrier 25VN8 unit for the reason of low noise, SEER & variable speed option. Joe and his crew worked as a unit, always seeming confidant and knowlegable in what they were doing. When asked a question, they took the time to explain the answer and make sure I understood. I was particularlly pleased and surprised to notice that they cleaned up as they went from task to task. The installation went without a hitch and everything seems to working great. The unit is so quiet it's hard to even tell it is running (as Joe said it would). Anyway the house is cooler, the unit is quiet and no warm spots inside the house as I had before. I really am pleased with the whole transaction. AND as a selling point: prior to installation I was averaging $5.82 per day, after install I am running $4.05....take that to the bank and smile! Thanks Hagler Heating and Cooling and Joe !
35

18-Apr-2014

had a uv light installed in my package unit this week and the improvement in the inside air is outstanding. no more nighttime stuffines. cleaner fresher scent thru out the house. installer was neat clean and very professinal